Orders

Where do you deliver?

We currently only deliver within Nairobi, with plans to expand soon! If you're outside Nairobi and interested in our products, reach out to us directly at support@africanoriginals.com or Whatsapp +254110920147

How long does delivery take?

Our operational hours are between 1pm to 8 pm, Monday to Saturday. Deliveries within Nairobi typically take upto 2-3 hours within the operational hours

Can I return or exchange a product?

Unfortunately we do not accept exchanges due to the nature of our products.

Do you offer bulk or corporate orders?

Absolutely. For events, corporate gifting, or large orders, please email kowebsiteorders@africanoriginals.com or call us on 0111 241575.

Shipping

Do you ship internationally?

No we do not, we only ship within Nairobi, kenya

How can I track my order?

After you place your order, you will receive a confirmation email with an order number. Once this is shipped, you will be notified on email and by our dispatch team for alignment.